Park Lodge Medical Centre encourages and values feedback. We would like to hear and understand your opinions, comments, concerns or suggestions. It is very important to us receive any positive feedback as well as concerns or formal complaints about the care and services you have received. We are always looking to improve and can learn from what went well as well the things you were not pleased with. Engaging with our patients and gaining meaningful feedback is important to our Surgery. It helps us to understand and meet the needs of our patients, to find out when we are doing things well, so that we can share good practice and when we could do better, and so we can make improvements.
MAY UPDATE: Survey now COMPLETED. Thank you to everyone who participated.
Thanks to everyone who took the time to give us feedback over the years. It has all been very helpful - your opinion matters.
Here are the previous years reports from 2014 and 2013.
Survey 2012-13 Report (.pdf)
Please feel free to give us feedback here on our feedback page.
Remember, if you would like to join our virtual patient reference group and participate in further online surveys, please go give us your email address.